Annual
VisionPoint offers annual maintenance agreements that provide our customers with piece of mind in maintaining their communication systems. VisionPoint realizes each company has different requirements when it comes to the strategic importance technology plays within the institution. VisionPoint provides maintenance agreements tailored to your technology utilization and recommended manufacturers maintenance programs. All of our maintenance programs offer the highest level of customer service whether you choose one or four preventative visits by a certified technician you will receive:
- Unlimited emergency visits
- All manufacturers firmware updates
- Unlimited telephone support
- Unlimited in house service support
- Advance Replacement Parts are included
- One hour call back
- 24 hours for on-site support from initial client call
- After normal business hours support
- Preventative Maintenance
VisionPoint offers maintenance agreements realizing the investment you have made in your communications technology requires support in order to extend the life of the technology installed. Support your technology customers for a fraction of the original investment cost by covering your system with a Maintenance plan from VisionPoint. We will insure your technology provides the productivity enhancement you expect from your communication environments. Call a VisionPoint representative to review your current maintenance requirements.