Remote Monitoring Services
VisionPoint provides remote monitoring and administration support that actively monitors a systems configuration or attributes assigned to components that an institution deems critical to their business. Our service provides active notification when such an event occurs within a space that alters or changes the standard monitored configuration to assist in managing conditions before they become issues. VisionPoint will be able to control or view the status of any technology connected to the Crestron control system and alert the client and VisionPoint representative as to what changed and how to resolve, prior to a client experiencing frustration with the operation of the system improving client satisfaction and client productivity. Some of the attributes monitored are:
- IP connectivity for Videoconferencing
- Wireless touch screen battery and connectivity notification
- Projection lamp life notification
- Analog line activity for audio conferencing
- Enclosure temperature
- Online device detection
- Device power failure notification
If your site requires advance notification of technology functionality issues prior to experiencing a failure VisionPoint’s remote monitoring provides for these unforeseen problems. VisionPoint provides remote assistance when required through our remote monitoring service for technical support for your important meetings. Call VisionPoint to discuss the benefits and cost of getting connected.