Creating transparency through an agnostic approach
Designing “right fit” solutions for collaboration stems from our data-driven, agnostic approach. Since investments in IT solutions make up 20% of budgets for the majority of IT buyers, we realize the necessity of making the right decision.
A study which surveyed 250 senior leaders in IT found that 93% of IT buyers invested more than expected in 2020. They also concluded that the top three decision making challenges fall under three categories:
Comparing different solutions to find the right one
Finding the right solution for our specific use case
Adoption of the technology we have invested in
The challenges can be difficult to navigate when the market becomes saturated and budgets tighten, some brands create too much noise. However, it is increasingly important to select vendors with a proven track record for unbiased design and system integration.
VisionPoint has done exactly this with their clients.
We understand the upfront investment in collaborative solutions are expensive. Whether the project is for corporate headquarters, one or two rooms, or an enterprise wide solution, a careful set of considerations need to be taken into account.
Using analysis to identify existing problems
Through careful analyses we created impactful designs for an international law firm by addressing pre-existing operational issues and planning for future needs. This involved a dramatic improvement in function and aesthetics.
Analysis of business operations
Over-design of a system with biased recommendations from previous vendors is something we have seen many clients of ours complain about. In fact one client of ours came us to when they were struggling with relatively new technology they had installed. The use experience was poor, and it was negatively impacting their own client services. We were able to remedy the situation by evaluating organizational culture and work habits. Alongside our findings, we developed a technology roadmap to help them plan and budget for upgrades and implementing collaboration technology throughout their expansion to remote offices in various locations.
Designing around organizational culture
Fitting technology into culture is a key to driving business forward. This is especially important when moving headquarters, or changing buildings. By interviewing key stakeholders, designing around organizational culture, new spaces are a new opportunity to incorporate missing collaboration technology. Also, user interfaces need to be developed to encourage greater use of the new system. Technology that integrates with third-party apps also helps to unify collaboration.
But what about choosing a vendor?
Almost half of the participants of the study mentioned above suggested that working with a vendor/partner that they can trust is a in their top 3 decision making challenges.
What are some signals of trust?
Honesty: Never pushing for the most expensive solution, but the right solution
Logic: Having an in-depth look into your organization and how it functions before proposing solutions
Transparency: Sharing client success stories and testimonials
Calculated: Sales and design processes use data to set the foundation of the project
Experience: A proven track record of previous clients who have remained loyal