There is no doubt that the pandemic has forced tremendous change across organizations…some were much more prepared than others. Perhaps it was for the best, many organizations realized that their lack of preparation was a reflection on how their organization thought about IT in terms of flexibility, and productivity.

We still see room for improvement

The increased need for communications/collaborative tools that prompt employee engagement shows us that outdated technology simply doesn’t cut it. Sometimes it turns into a lack of productivity and has a negative effect on interdepartmental communications.

Informed investments in internal communications not only bridge the gap for remote workers; it also helps them feel valued and connected to their organization in a time where morale might be suffering.

Communication that maintains culture

Using the right technology that is engrained within an organizations workflows helps collaboration align with culture. Constant switching between several UC platforms can be exhausting, keeping everything in one place as expected removes the guesswork, and saves time.

Making sure that employees enjoy the current UC platforms is important, just because an option is attractive to the C-Suite execs does not mean that those executing a bulk of work find it effective.

It effects your bottom line

Improving productivity is not only good for getting more done in less time, but it also improves your cost per employee. The right technology matched with corporate culture, and the stakeholders utilizing it, the more productive employees can be when they collaborate between team members and departments.