COLLABORATION SPACES
VisionCare Flex Hours
Expert AV Support. On Your Schedule. No Contract Required.
Pre-purchase a block of expert AV support time and draw on it whenever you need it. Troubleshooting, training, tuning, assessments — use your hours for whatever your environment demands.
No Contract Required
Use As Needed
Expert AV Support
Expert Support Without the Commitment
Not every organization needs a full managed services contract — but every organization occasionally needs expert AV help. VisionCare Flex Hours gives you access to the same certified technicians and engineers who run our managed services program, without requiring a long-term commitment. Purchase hours upfront and use them across any service category whenever the need arises.
How You Can Use Your Hours
Flex Hours work for virtually any AV support need.
Troubleshooting & Tuning
Intermittent issues, audio problems, connectivity failures, and performance degradation — our engineers diagnose and resolve problems that your internal team hasn’t been able to crack. Remote or on-site support available.
Firmware & System Updates
Keep your AV systems current without pulling IT resources away from other priorities. We handle firmware updates, software patches, and configuration changes across your device fleet using your Flex Hours balance.
User Training & Assessments
Use hours for end-user training sessions after a new system installation, or for a technology assessment that helps you plan your next investment. Flex Hours adapt to whatever stage your AV program is in.
How It Works
Simple, transparent, and flexible by design.
Purchase a Block of Hours
Choose the hour block that fits your organization’s support volume. Hours are pre-purchased and available immediately — no waiting for contract approvals or procurement cycles.
Submit a Request
When you need support, contact our team and describe what you need. We schedule the engagement, assign the right resource, and confirm the estimated hours before starting any work.
Hours Deducted, Work Done
After the engagement, hours are deducted from your balance and you receive a summary of work completed. When your balance runs low, simply purchase additional hours — no new contracts required.
Need expert AV support without the long-term commitment?
Flex Hours are the fastest way to get VisionPoint’s team working on your environment.
Technology Partners
