All Your Rooms, One Dashboard.
After years of experience of servicing AV/IT managers, VisionPoint noticed particular pain-points when it came to managing devices. We found that over 70% of organizations are using more than one UC platform, which ends up being costly and difficult to manage.
Unify Plus delivers a single view of multiple hardware vendors and cloud services. This eliminates the need to toggle between multiple dashboards and complex management tools. From Zoom to Poly and Cisco, Unify Plus is the most powerful proactive approach to managing your UC landscape, with outcomes that were once unachievable. Unify Plus is the only monitoring solution that provides real-time diagnostics for today’s hybrid collaboration environments for both conference rooms technologies, and remote users of video conferencing applications like Teams and Zoom.
Hybrid Monitoring Through One Simple, Centralized Dashboard.
Because each organization is unique, they require complex technology ecosystems, with a variety of products and services. Why complicate it?
Monitor
Reduce IT support time by 90% and get rooms up and running at record speeds. Threshold Alert Control enables Cisco, Poly and Zoom users to set alert levels for metrics such as frame rate, jitter, packet loss and bit rate.
Manage
The Unify Plus plugin securely communicates directly with connected devices. The best part is, no special equipment is needed for setup. We make management simple. Now you can remote reboot devices, Zoom Rooms, and make updates all from one dashboard.
Resolve
With the right tools available at your finger-tips, you can now resolve support tickets at lightening speed. One unique feature from Unify Plus is ‘Self-Heal’, which automatically re-starts applications, drivers and critical processes when an issue is detected. Additionally, if needed the device fail-over feature will instantly switch over to auxiliary AV-connected devices. We are confident that Unify Plus will significantly reduce IT support manhours and increase satisfaction and uptime.
Extensive Features and Actionable Results
Track down and diagnose more potential VC malfunctions, failures, or issues using a centralized, single dashboard view of all codecs.
Setup and Management
- App based installation
- Cloud UI setup
- Cloud UI Management
- UC Infrastructure required
- Direct communication to video device
- API based monitoring platform
- Simple setup
Cloud Service Monitoring
- Cloud to cloud direct monitoring
- Live room & user performance
- Live call status
- Call history
- Participant list with QoS performance
- Mic, speaker, camera disconnect alerts
- Adjustable QoS alerts
- Scheduled meeting calendar view
- Detailed list view of performance
Security
- One port for all outbound data (443)
- All data communications encrypted (SSL)
- Full data backup
- GDPR compliant
- Inbound firewall/VPN into client network
Essential Device Monitoring
- Realtime monitoring
- Live video device performance
- Video device – on call status
- Call disconnect/failed reason
- Call quality QoS details
- Scheduled meeting calendar view
- Camera disconnect insight
- Microphone disconnect insight
Advanced Device Monitoring
- Remote system reboot
- Network quality alerts
- Gatekeeper registration
- Call history
- Remote system wake
- Proactive site-to-site QoS Testing tool
- Adjustable QoS alerts
- Detailed list view of performance
- Reports and analytics
Additional Features
- Slack integration
- Email to ticket alerts
- MSP multi tenant view
- MSP branding
- MSP custom data collection App
Learn more about UNIFY Plus
Whether you are looking to improve your current monitoring and management workflow, or searching for the perfect enterprise monitoring system; VisionPoint can help.
Request A Free Demo
